- You can fill any beverage you like in this Stainless Steel Cup.
- Cup lid and sealing ring have good sealing performance, high-quality heat resistance, oxidation resistance, detachable, easy to clean. Food-grade cup lid and sealing ring have good sealing performance, high-quality heat resistance, oxidation resistance, detachable, easy to clean.
- It is made of 304 stainless steel, which is healthy and safe and can be used with confidence. Smooth bottom, not easy to slip, wear-resistant, and durable.
- With this lovely thermos cup, you can enjoy hot drinks in winter or cool drinks in summer. It is made of stainless steel inside. With 5 colors to choose from for your best taste.
- The stainless steel material is healthy and has a long service life. Besides, it is easy to clean and can be used repeatedly under the condition that you will finish the security step of the post-process.
- Size: 12 oz
When your destination country is the U.S., you can choose Standard Delivery Method or Expedited Delivery Method.
Shipping Method: USPS
Handling time: 3 - 5 Business Days
Shipping time: 8 - 12 Business Days
Delivery time = Handling time + Shipping time
Orders need to have a total of $49 or more to qualify for free standard shipping. If the order doesn't meet that threshold, customers will be charged $5.99 for shipping, after any promotions and discounts have been applied.
Shipping Method: DHL
Handling time: 3 - 5 Business Days
Shipping time: 3 - 5 Business Days
Delivery time = Handling time + Shipping time
DHL shipping will be charged based on the number of items.
Shipping cost calculation
|DHL shipping cost
|11 or more
WHERE DOES Heatherprinting DELIVER?
U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses. If the customer chooses expedited shipping, we will not support PO Boxes delivery.
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 3 - 5 business days period where your items will be dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
TAX AND DUTIES
We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
If you have any questions, you can contact us.
Customers may apply for a return or exchange within 30 days after receiving product(s). Refunds will be made by the same method you used to pay.
Please note: items marked “Final Sale” cannot be returned/exchanged.
Sale and promotional items are excluded and remain subject to our regular return/exchange policy.
We accept order cancellations before product processing. If the order is cancelled by that time, you will get a full refund.
If the product has already been shipped out, we will unfortunately be unable to cancel the order.
- All items must be returned in their original selling condition, without having been worn, washed or altered, and with all their tags still attached.
- All items must be returned with their original boxes.
- All items must be returned in one package.
- Return/Exchange shipments must be made using the same service as the original delivery.
- We can only accept returns/exchanges from the country to which an order was originally shipped, for example, orders delivered to the US must be returned from the US
- Customised items cannot be returned.
- The return/exchange is unfortunately not free of charge (import and shipping fees will be charged at your own expense).
- For hygiene reasons, underwear briefs, certain jewellery, make-up and skincare products cannot be returned. Swimwear briefs and swimsuits can only be returned if the sanitary liner strip is intact.
- Naturally any faulty items can be returned.
We reserve the right not to accept any return/exchange if the product shows signs of wear or has been used or altered from its original condition.
You will be informed if we propose to reject your refund/exchange; you may choose to have the product sent back to you at your own expense.
HOW TO RETURN AN ITEM OR AN ENTIRE ORDER?
Step 1: Please contact our Customer service team to start the return process with the following information:
- Order number
- Proof of purchase
- Video or photo of the faulty product
Step 2: Insert your receipt, along with the items, back into the original packaging.
Step 3: Fill out all three copies of the Returns Pro-Forma Invoice Form. Insert all copies in the transparent envelope and attach it to the package without closing it. These documents are required for customs, so please be sure to complete all 3 copies.
Step 4: Turn package over to the courier, after the courier has checked the return shipment, please close the package securely.
In case of a return, your refund will be credited to the original payment method. Shipping costs will not be refunded by Heatherprinting in case of returns.
Once your package reaches us, please allow 7 business days(depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you at your own expense. When your return has been accepted, your refund will be issued and you will receive a confirmation email.
Please contact us before starting the refund process and we will proceed according to the situation.
We’re available to support you via
Service Tel: +1 302-204-1176
We strive to respond to your questions within 24 hours.
Customer service chat hours:
Monday - Friday: 8am - 18pm EST
Seller refers to the website owner – the person to whom the order for the purchase has been given.
Buyer refers to the person or organization placing the order.
Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.
All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, Mastercard, Discover, and American Express. We also accept Paypal as a form of payment.
Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller. Shipping costs may increase if shipping internationally or on rush orders. Offer for Free Shipping in the USA does not apply to any orders shipped outside of the USA. Additional shipping will be charged for orders shipped outside of USA. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.
More detailed information on our shipping policies is available here: shipping policy.
Items are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email: email@example.com or through the customer account page on the website where a return can be processed. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer.
Please see our return policy for more detailed information: return policy.
An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.
Any complaints about items or the seller should be submitted to our support team. Please email: firstname.lastname@example.org. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.
The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.
Any dispute arising out of such use of the website is subject to the laws of the site owner's state.
These billing terms and conditions are subject to change.
Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.