Free worldwide shipping on orders of $49 or more
Free worldwide shipping on orders of $49 or more
Material: TPU
Size: For iPhone 13 Mini, iPhone 13, iPhone 13 Pro, iPhone Pro Max
For iPhone 14 Mini, iPhone 14, iPhone 14 Pro, iPhone Pro Max
For iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max
When your destination country is the U.S., you can choose Standard Delivery Method or Expedited Delivery Method.
STANDARD DELIVERY:
Shipping Method: USPS
Handling time: 3 - 5 Business Days
Shipping time: 8 - 12 Business Days
Delivery time = Handling time + Shipping time
Orders need to have a total of $49 or more to qualify for free standard shipping. If the order doesn't meet that threshold, customers will be charged $5.99 for shipping, after any promotions and discounts have been applied.
EXPEDITED DELIVERY:
Shipping Method: DHL
Handling time: 3 - 5 Business Days
Shipping time: 3 - 5 Business Days
Delivery time = Handling time + Shipping time
DHL shipping will be charged based on the number of items.
Shipping cost calculation
Item quantity | DHL shipping cost |
1 | $25 USD |
2 | $37 USD |
3 | $49 USD |
4 | $61 USD |
5 | $73 USD |
6 | $85 USD |
7 | $97 USD |
8 | $109 USD |
9 | $121 USD |
10 | $133 USD |
11 or more | $145 USD |
WHERE DOES Heatherprinting DELIVER?
U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses. If the customer chooses expedited shipping, we will not support PO Boxes delivery.
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 3 - 5 business days period where your items will be dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
TAX AND DUTIES
We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
Contact Us
If you have any questions, you can contact us.
E-mail: info@heatherprinting.com
Customers may apply for a return or exchange within 30 days after receiving product(s). Refunds will be made by the same method you used to pay.
Please note: items marked “Final Sale” cannot be returned/exchanged.
Sale and promotional items are excluded and remain subject to our regular return/exchange policy.
CANCELLATION
We accept order cancellations before product processing. If the order is cancelled by that time, you will get a full refund.
If the product has already been shipped out, we will unfortunately be unable to cancel the order.
RETURN/EXCHANGE CONDITIONS
We reserve the right not to accept any return/exchange if the product shows signs of wear or has been used or altered from its original condition.
You will be informed if we propose to reject your refund/exchange; you may choose to have the product sent back to you at your own expense.
HOW TO RETURN AN ITEM OR AN ENTIRE ORDER?
Step 1: Please contact our Customer service team to start the return process with the following information:
Step 2: Insert your receipt, along with the items, back into the original packaging.
Step 3: Fill out all three copies of the Returns Pro-Forma Invoice Form. Insert all copies in the transparent envelope and attach it to the package without closing it. These documents are required for customs, so please be sure to complete all 3 copies.
Step 4: Turn package over to the courier, after the courier has checked the return shipment, please close the package securely.
REFUND
In case of a return, your refund will be credited to the original payment method. Shipping costs will not be refunded by Heatherprinting in case of returns.
Once your package reaches us, please allow 7 business days(depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you at your own expense. When your return has been accepted, your refund will be issued and you will receive a confirmation email.
RETURN/EXCHANGE ADDRESS
Please contact us before starting the refund process and we will proceed according to the situation.
We’re available to support you via
Service Tel: +1 302-204-1176
Email: info@heatherprinting.com
We strive to respond to your questions within 24 hours.
Customer service chat hours:
Monday - Friday: 8am - 18pm EST